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Privacy Policy

Last updated: 23-11-2017

Hostgainer (hostgainer.com) is bound to guard users' data. You are requested to agree with our policies for a stable usage of our services. We sincerely intend to acknowledge you about the information we collect and circumstances we share them. The privacy policy gives user an idea about our data collection practices. We understand your will to correct and contact us, so we provide a direction for such procedures also.

1.Information We Collect

A. Personal Information
The personal information we collect depends on the types of services, support or sales enquiry you make. Personal information may include user's name, address, telephone number, fax number, and email address. Service details collected includes dates of service provided and types of service provided. We also collect payment details like payment history, manner of payment, amount of payments, date of payments, domain name, credit card information and other payment information. The financial information collected is used only to finish your billing procedures of products you bought and services you used.

B. Cookies and Tracking
We use 'cookies' to save your favourites and login information and to present personalized serviceability. Cookies are small files which are cached on a user's computer. It holds information which allows a website to recognize your account. We may use cookies to gather, store, and sometimes track information for statistical purposes to enhance the products and services we provide and to command our telecommunications networks.

C. Social Media
Our website incorporates social media features (such as the Facebook "Like" button). These features may assemble your IP address and also to which page you are visiting on our website, and may set a cookie to permit the feature to function properly. Social media features and widgets may be hosted by a third party or directly on our website. Your interactions with these features are administered by the privacy policy of the company.

D. Data and Information Submitted to Third Parties on Our Network
Hostgainer will not be responsible for submissions done on third party websites or domains hosted by Hostgainer. Please be informed that such websites and domain names are not owned or controlled by Hostgainer. You separately evaluate the privacy policies of such third-party websites thoroughly before submitting data or personal information to them.

2. Information Use

A. Personal Information
The information we collect is primarily for billing purpose, and secondly, to provide support and service to our users. We may analyze this information to discover our customer's requirements and to promote certain products and services or extra support.

B. Log Files
Hostgainer use IP addresses to investigate trends, manage our site and servers, track access, and collect general demographic information for mass use. IP addresses are not connected to personally identifiable information. Though, it is quite possible that that users' personal information may be included in the log files due to the normal functions of IP addresses and Web browsing.

3. Data Security

We follow the principle of Secure Sockets Layer technique for encrypting the financial information (such as a credit card number). This is to prevent any offensive or unauthorized disclosure of information under our control. Hostgainer uses security measures including physical, electronic and managerial systems to safeguard and secure the information we assemble online.

4. Changes To This Privacy Policy

Our policies may be subjected to changes depending on the rules and regulations in the organisation but we assure to report you. This Privacy Policy is valid as of 23-11-2017 and will remain in result except with respect to any changes in its plans in the future, which will be in effect shortly after posting on this page. We have the freedom to renew or modify our Privacy Policy at any time and you are suggested to verify this Privacy Policy periodically. If we make any substantial changes to this Privacy Policy, we will inform you either through the email address you have rendered us or by installing a striking notice on our website.

5. Contacting Us

If you have any queries about this particular Privacy Policy, please feel free to contact us at 1A, Elohim Manor, Mavelipuram, Kakkanad ,Kochin, Kerala.

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